Can't find what you're after? Get in touch and we'll answer any question directly.
Just get in touch via our contact page, phone, or email. We'll have a chat about your goals, answer any questions, and work out how our support can fit your plan.
We support self-managed and plan-managed NDIS participants across Melbourne.
Participants, family members, and support coordinators are all welcome to reach out directly via our contact page, phone, or email. We'll take it from there.
Yes. All of our support workers hold the appropriate checks and clearances, and are trained to deliver safe, respectful, and consistent support.
Yes. Every participant receives a clear service agreement outlining the support provided, rates, and responsibilities before support begins.
Where applicable and allowed under NDIS guidelines, travel may be charged to help cover the cost of getting support workers to and from sessions. We'll always outline this clearly in your service agreement.
We collect and store information in line with our privacy policy, applicable privacy laws, and the NDIS Practice Standards. Your information is only ever used to deliver your support and meet our obligations.
We take feedback seriously. You can raise a concern with us directly by phone or email, and we'll follow a clear, transparent process to resolve it.
Yes. You're free to change or end support in line with your service agreement. We'll always explain notice periods clearly before support begins.
